If you return your product(s), they must be in their original condition and packaging, exactly as you got them. If you don’t return your product in an “as new” condition, then we may send your product back to you and you will not receive a refund. When we say “as new” we mean the product, packaging, manual, any additional Accessories, and any free gifts that came with the product are all undamaged and don’t have any marks on them.
For hygiene reasons we can’t accept returns or exchanges on some Accessories, like headsets, Pre-recorded and recording media, Headphones (in or over ear) that have been sealed for protection reasons.
You’re responsible for the products until we receive them, we advise the use of a recorded and insured delivery service to give you peace of mind that your product will arrive safely.